Training Academy


Coastal Security Services Inc. has always believed that well-trained and high-quality employees are the key to success in the security industry. As a result, the company has established the CSSI Training Academy, which has grown to become a state-of-the-art training facility for security professionals.


The academy allows Coastal Security Services Inc. to screen, train and support the wide variety of security professionals that our clients require to keep their sites safe and secure. In addition to being an internal advantage, the training staff at the CSSI Training Academy are available to assist with corporate and private training events, helping the low country improve employee skills in de-escalation and emergency response readiness. Below are a few of the areas of training that our academy excels in and that our employees benefit from.

Virtual Smokeless Range

We take the responsibility of providing officers with weapons very seriously. That's why we begin our armed officer training at our Virtual Smokeless Range. This advanced range provides all the realism of a live fire range without any of the risks or stress, allowing our training staff to instruct officers in proper weapon use and handling. We further expose them to various stress-test situations through our live-action scenarios and mentor them on the appropriate response using our replay feature. Only after an officer has passed their evaluations on this range do they graduate to our live fire programs.


Our virtual smokeless range is both portable and versatile, making it available for on-site demos and field training of your employees. Additionally, it's also a fun and exciting addition to corporate events.

Live Fire Training

After passing the virtual range assessments, officers undergo live fire range training at our academy. They are evaluated based on CSSI Training Academy's standards, which are higher than the required state and federal standards for security personnel. Our instructors evaluate and train the candidates on:

  • Fire and Move Accuracy
  • Adaptability and Competency
  • Weapon Grip, Draw Stroke, Presentation, Site Alignment and Trigger Control

Once an officer successfully meets and exceeds the CSSI Training Academy standards and completes the required state testing and certifications, they are cleared to work in the field as a CSSI armed officer, which is considered the industry gold standard.

Less Than Lethal Certification

Our CSSI officers are well-prepared to handle tough situations. In addition to our weapons training, we also equip them with non-lethal incident response options. To achieve this, our Training Academy provides Less Than Lethal certifications, allowing officers to carry Tasers and OC Spray as non-lethal options.


In addition to our officers, we offer this and other training programs to external companies looking to certify and train their staff. If you're interested in learning more about how your team could benefit from the CSSI Training Academy, please don't hesitate to contact us today.

Security Based Customer Service

The first person your employees, customers, or residents see when they arrive on site is usually a security officer. At CSSI, we understand the importance of providing our officers with both security and customer relations training. Our staff are trained to approach every interaction as a chance to create a positive impression that contributes to your company's culture.


At the CSSI Training Academy, we emphasize the significance of customer service in our training. Our officers are trained to provide exceptional service to those they come into contact with, and even a simple greeting or assistance with a task can make a huge difference. By delivering quality customer service, our officers can help enhance the overall experience of your employees, customers, or residents.

De-Escalation and Conflict Resolution

In the event of an incident, it is essential to ensure that staff and officers are well-prepared to handle the situation efficiently. To achieve this goal, we provide De-Escalation and Conflict Resolution training to employees at our Training Academy. The training, which can include Handle With Care and other industry-approved techniques, imparts our officers with the necessary tools and techniques to transform a tense situation into a mutually satisfactory resolution. De-Escalation training helps officers learn how to:

  • Control a Potentially Dangerous Situation
  • Build Trust With Those Involved
  • Identify The Trigger and Problem
  • Find Solutions and Lower Risk

If your team requires assistance with De-Escalation training, we can provide training on various strategies and techniques to help them handle such situations effectively.

*Handle with Care Training is not offered by CSSI to non-CSSI employees

CPR and AED Certifications

It is important for any community or workplace to have employees who are confident and capable of saving lives. That's why our Training Academy provides CPR and AED certifications. These certification classes are available for CSSI officers, and can be required by a client for their site upon request. Additionally, they are available for on-site training at your company or for private individuals.


If life-saving training courses like this interest you, please reach out to our team. We would be happy to discuss how we can improve the standards for your security personnel, company employees, or even for yourself personally.


If life-saving training courses like this interest you, please reach out to our team. We would be happy to discuss how we can improve the standards for your security personnel, company employees, or even for yourself personally.

Blood Born Pathogen Certification

Protect your workplace and your employees with comprehensive Bloodborne Pathogen Certification Training. Our expert-led program equips participants with the knowledge and skills necessary to mitigate the risks associated with bloodborne pathogens, ensuring a safer environment for all. Participants will learn crucial information about the transmission, prevention, and management of bloodborne diseases, empowering them to respond effectively in real-world scenarios. With our certification, your team will be equipped to uphold the highest standards of safety and compliance, giving you peace of mind and safeguarding against potential liabilities.


This certification classes is available for CSSI officers, and can be required by a client for site officers upon request. Additionally, it is available for on-site training at your company or for private individuals.

Threat and Risk Assessments

Do you ever wonder if your team is equipped to handle worst-case scenarios or how vulnerable your site is to potential threats? Our Training Academy offers Threat and Risk Assessments conducted by experienced risk assessors, trainers, and investigators. During our site visit we will:

  • Speak with staff and review your concerns
  • Review current security programs
  • Identify lighting, point of entry and other risks

Our assessments are designed to provide actionable recommendations to help you mitigate risk and enhance your security posture. Whether you're an organization looking to improve your emergency response plan, or a business seeking to evaluate your physical security measures, our team of experts will provide you with the knowledge and tools you need to protect your assets and people. Get in touch with us today to learn more about our comprehensive threat and risk assessments.

Scenario-Based Virtual Training

Thanks to the capabilities of our virtual range our team is able to build custom Scenario-Based Training Programs to take officer and employee training to the next level. Our team can build custom scenarios based on your actual site and allow our officers or your employees to experience a virtual disgruntled employee, a shop-lifter, someone being abused or harassed and even an active shooter, in a safe environment with knowledgable trainers on hand to coach them through the situation and practice their de-escalation, less-than lethal, lethal or other methods of handling the situation.


If you would like to learn more about how our team can better prepare your security officers or site employees for possible scenarios, reach out to our training team today.

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